How to send money

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  • How to Send Money

1. SEND MONEY VIA THE DCOM APP, WEBSITE, OR PHONE

Send money easily using the DCOM Mobile App!

Key App Features:
  • Send money to your loved ones anytime, anywhere!
  • Call Customer Service for FREE in 5 supported languages!
  • Add an UNLIMITED number of receivers!
  • Keep track of all your transactions in one place!
  • Download your receipts and remittance statements for tax refund purposes!


2. DCOM CARDS

Deposit Card Direct Card


Experience Automatic Instant Deposit 24/7
Seamlessly deposit and withdraw money to and from your account with our NEW DCOM Gold Premier Club Card!


Faster and Better Automatic Remittance 24/7
Instantly send money directly to your receiver with our NEW DCOM Silver Premier Club Card!

VIA

Deposit fee: ¥150
Max. Deposit Amount: ¥500,000
Withdrawal Fee: ¥250
Max. Withdrawal Amount: ¥200,000

Deposit Fee: ¥250
Max. Deposit Amount: ¥500,000

VIA

Deposit Fees:
Up to ¥110,000: ¥330
Over ¥110,000: ¥450
Max. Deposit Amount: ¥1,000,000
Withdrawal Fee: ¥500
Max. Withdrawal Amount: ¥1,000,000

Deposit Fee: ¥450
Max. Deposit Amount: ¥1,000,000

VIA

Deposit fee: ¥150
Max. Deposit Amount: ¥500,000

Deposit fee: ¥250
Max. Deposit Amount: ¥500,000

3. SEND MONEY VIA DCOM WALK-IN OFFICE

Conveniently located at the heart of Nagoya, our warm and friendly walk-in staff at Sakae are here to serve you—with free coffee! Just bring your Residence Card and your remittance money in cash. The staff will process your transaction in minutes.

Business Hours:
 Monday to Sunday including Holidays* (10:00 - 19:00)
*Closed every Tuesday


DCOM Nagoya
 1B, 1st Floor, Nagoya Sakae Building, 5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi 〒461-0008

Nearest Station:
 Sakae Station (Exit No. 5, 1 mins walk)

MONEY TRANSFER NOTIFICATION

Once DCOM has processed your transaction, you'll promptly receive a notification through your preferred method of contact (Email, SMS, or SNS) updating you on the status of your transaction.

For Cash Pick-up transactions: simply provide the Reference Number to your receiver, allowing them to claim the funds at any designated cash pick-up location.

For Account Deposit transactions: Your receiver can easily withdraw the money from their respective receiving banks.