How to send money

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  • How to Send Money

1. SEND MONEY VIA THE DCOM APP, WEBSITE, OR PHONE

Send money easily using the DCOM Mobile App!

Key App Features:
  • Send money to your loved ones anytime, anywhere!
  • Call Customer Service for FREE in 5 supported languages!
  • Add an UNLIMITED number of receivers!
  • Keep track of all your transactions in one place!
  • Download your receipts and remittance statements for tax refund purposes!


2. DCOM CARDS

Deposit Card Direct Card


Experience Automatic Instant Deposit 24/7
Seamlessly deposit and withdraw money to and from your account with our NEW DCOM Gold Premier Club Card!


Faster and Better Automatic Remittance 24/7
Instantly send money directly to your receiver with our NEW DCOM Silver Premier Club Card!

VIA

Deposit fee: ¥150
Max. Deposit Amount: ¥500,000
Withdrawal Fee: ¥250
Max. Withdrawal Amount: ¥200,000

Deposit Fee: ¥250
Max. Deposit Amount: ¥500,000

VIA

Deposit Fees:
Up to ¥110,000: ¥330
Over ¥110,000: ¥450
Max. Deposit Amount: ¥1,000,000
Withdrawal Fee: ¥500
Max. Withdrawal Amount: ¥1,000,000

Deposit Fee: ¥450
Max. Deposit Amount: ¥1,000,000

VIA

Deposit fee: ¥150
Max. Deposit Amount: ¥500,000

Deposit fee: ¥250
Max. Deposit Amount: ¥500,000

3. SEND MONEY VIA DCOM WALK-IN OFFICE

Just bring your Residence Card and your remittance money in cash. The staff will process your transaction in minutes.

Operation Center
6F Across Shinkawa Bldg., 1-8-8 Shinkawa, Chuo-ku, Tokyo 104-0033

Nearest Station:
Kayabacho Station (茅場町駅): Exit 4B, 5 mins walk
Hatchobori Station (八丁堀駅): Exit A4, 5 mins walk

Business Hours: 10:00 - 19:00
※ Closed every Saturday


Nagoya Branch
1F, Nagoya Sakae Building, 5-1 Buheicho, Higashi-ku, Nagoya-shi, Aichi 461-0008

Nearest Station:
Sakae Station (Exit No. 5, 1 mins walk)

Business Hours: 10:00 - 19:00
※ Closed every Tuesday

MONEY TRANSFER NOTIFICATION

Once DCOM has processed your transaction, you'll promptly receive a notification through your preferred method of contact (Email, SMS, or SNS) updating you on the status of your transaction.

For Cash Pick-up transactions: simply provide the Reference Number to your receiver, allowing them to claim the funds at any designated cash pick-up location.

For Account Deposit transactions: Your receiver can easily withdraw the money from their respective receiving banks.