How to send money

1. SEND MONEY VIA THE DCOM APP, WEBSITE, OR PHONE

Send money easily using the DCOM Mobile App!

Key App Features:

• Send money to your loved ones anytime, anywhere!
• Call Customer Service for FREE in 5 supported languages!
• Add an UNLIMITED number of receivers!
• Keep track of all your transactions in one place!
• Download your receipts and remittance statements for tax refund purposes!

You can also create a transaction through the DCOM Website or by contacting Customer Service. Our agents will be happy to assist you!

2. DCOM CARDS

Deposit Card	Direct Card
Experience Automatic Instant Deposit 24/7 Seamlessly deposit and withdraw money to and from your account with our NEW DCOM Gold Premier Club Card!	Faster and Better Automatic Remittance 24/7 Instantly send money directly to your receiver with our NEW DCOM Silver Premier Club Card!
VIA
Deposit fee: ¥150 Max. Deposit Amount: ¥500,000 Withdrawal Fee: ¥250 Max. Withdrawal Amount: ¥200,000	Deposit Fee: ¥250 Max. Deposit Amount: ¥500,000
VIA
Deposit Fees: Up to ¥110,000: ¥330 Over ¥110,000: ¥450 Max. Deposit Amount: ¥1,000,000 Withdrawal Fee: ¥500 Max. Withdrawal Amount: ¥1,000,000	Deposit Fee: ¥450 Max. Deposit Amount: ¥1,000,000

3. SEND MONEY VIA DCOM WALK-IN OFFICE

Conveniently located at the heart of Nagoya, our warm and friendly walk-in staff at Sakae are here to serve you—with free coffee! Just bring your Residence Card and your remittance money in cash. The staff will process your transaction in minutes.

4. DEPOSIT USING YOUR PERSONAL BANK ACCOUNT

※ TRANSFER TO DCOM'S BANK ACCOUNT NUMBER

Number 記号: 00170-5-324560
(当座: 〇一九店　0324560)
Name: カ）ディコミュニケーションズ

Branch: 六本木支店 (ろっぽんぎ）
Account: 7501219 (普通）
Name: カ）ディコミュニケーションズ

Branch: 金沢支店 (かなざわ）
Account: 0165812 (普通）
Name: カ）ディコミュニケーションズ

Note:

• For bank transfers made to our Bank Accounts, make sure to keep the receipt/screenshot of the successful bank transfer and send it to us via the DCOM App for confirmation.
• After our staff has confirmed the bank transfer transaction, the money will be transferred to your DCOM Account.

※ TRANSFER TO DCOM VIRTUAL ACCOUNT

After registering for DCOM's service, you can use Internet Banking to transfer money to your Dcom Virtual account. With this transfer method, you do not need to upload the invoice after making the transaction.

MONEY TRANSFER NOTIFICATION

Once DCOM has processed your transaction, you'll promptly receive a notification through your preferred method of contact (Email, SMS, or SNS) updating you on the status of your transaction.

For Cash Pick-up transactions: simply provide the Reference Number to your receiver, allowing them to claim the funds at any designated cash pick-up location.

For Account Deposit transactions: Your receiver can easily withdraw the money from their respective receiving banks.