• 03-6661-2477
    cs@sendmoney.co.jp
  • Monday to Sunday: 10:00 to 22:00
Last updated:

📢 Latest Announcements from DCOM

09-09-2025 11:30

Fresh Look on the DCOM Website! Easier, Smarter, More Convenient 🚀

Good news! 🎉 After upgrading our mobile app, the DCOM Website is now available! 🎉


Good news! 🎉 After upgrading our mobile app, the DCOM Website is now available! 🎉

DCOM services are now more flexible and easier to access—perfect for those who want quick access without downloading the app.

Why a Website Version?
We know everyone has different ways of using DCOM services. Some prefer the app, while others often use their browser. That’s why we want to provide the best option for all users:

  • Easy access: just through a browser, no installation needed.

  • Flexible: accessible from any device.

  • Synced: your account, data, and history remain the same as in the app.

What Can You Do on the Website?
Almost all main features available in the app can now be found on the website. 

  • Quick login

  • Access to core services

  • User-friendly design that makes navigation much easier

  • Keeping your data secure remains our top priority.

Try It Now!
Starting today, you can access the new DCOM website and enjoy a brand-new experience.
👉 Click here to try: https://user.sendmoney.co.jp/login?lang=en

Thanks for choosing DCOM Money Express! 💙


16-06-2025 02:45

【Important Notice】Use of Online Casinos is a Criminal Offense in Japan

Even if an online casino is legally operated overseas, accessing and participating in gambling activities from within Japan is prohibited under Japanese law and may be considered a criminal act.

Even if an online casino is legally operated overseas, accessing and participating in gambling activities from within Japan is prohibited under Japanese law and may be considered a criminal act.

There have been actual cases where users were arrested for violating gambling laws, and both the National Police Agency and the Consumer Affairs Agency have issued public warnings.

If we confirm that funds have been transferred to an online casino from your account, we may restrict or suspend your account accordingly.

For more details, please refer to the National Police Agency's website

only available in Japanese

👉 https://www.npa.go.jp/bureau/safetylife/hoan/onlinecasino/onlinecasino.html

20-05-2025 06:00

The New and Improved DCOM App v5.0: Faster, Safer, Smarter!

We’re thrilled to announce the launch of DCOM Money Express App v5.0, a ground‑up overhaul of our remittance platform that delivers the speed, security, and simplicity you need for global money transfers. Available now on the App Store and Google Play, this major update was built around your feedback—because at DCOM, your priorities drive our innovation.


🌟 What’s New in DCOM App 5.0

  • User‑Friendly Interface
    An intuitive, streamlined layout that puts essential actions front-and-center—initiate transfers and access your favorite features in just a few taps, without the clutter.

  • Bank‑Level Security
    End‑to‑end encryption, biometric login (Face ID/Touch ID), and multi‑factor authentication guard your data and transactions. Fully compliant with international AML/KYC regulations for peace of mind.

  • Smarter, Faster Transfers

    • Instant & Low‑Fee Transfers — Enjoy fast transactions to over 100 countries, with our service fees that help you save more on every transfer.

    • Real‑Time Exchange Rates — Get the best available rates when you send, know exactly how much your recipient will receive, with no surprises.

    • Live Tracking & Alerts — Stay updated every step of the way, with alerts when your money is sent, on the way, and delivered.


🔗 Download DCOM App 5.0 Today


Thank you for your continued support of DCOM Money Express. Experience the new standard in global transfers with DCOM App 5.0—now faster, safer, and smarter than ever. Try it today and let us know how we can keep improving for you!



Service Features That Make Us The Best in Japan 🏆

Deposit at any Lawson or JP Bank ATM!

The DCOM Gold Card features automatic deposit processing 24/7 through Lawson or Yucho ATMs anywhere in Japan!
Send money anytime hassle-free, with the DCOM App or the DCOM Silver Direct Card without the need for a lot of extra steps.

Receive money instantly with our DCOM card!

Through DCOM, your loved ones will receive the money immediately into their account.
Our services are designed for maximum convenience and can be accessed 24/7 using your DCOM Cards and the DCOM Mobile App regardless of weekends or holidays!

Instant Cash Pickup!

Within minutes after your transaction has been processed, your money is ready for pick-up!
Simply ask your receiver to present their valid ID and the Reference Number at any partnering pick-up location to instantly receive your remittance!

Boost your savings!

DCOM has the lowest service fees and ATM deposit fees combined with the best exchange rates in Japan, making every penny sent to your loved ones packed with value!
With a single deposit to your account, customers can also send money to multiple receivers anytime.
DCOM GOLD

Conveniently deposit and withdraw money to and from your DCOM Account at Lawson Bank ATMs and Yucho ATMs nationwide using our new DCOM Gold Premier Club Card! Deposits made with this card are automatically processed 24/7 and immediately reflected in your account, eliminating the need to wait or contact DCOM.

DCOM SILVER

Effortlessly send money to your registered receiver using our new DCOM Silver Premier Club Card! Enjoy the best of convenience through 24/7 automatic money transfers to pre-registered receivers without the hassle of contacting DCOM — no need to go on the app!

Reasons to Choose DCOM Money Express

  • Quick transfers, money arrives instantly.
  • Register and send money online through the DCOM App.
  • Lowest service fees and best exchange rates in Japan.
  • Download receipts through the app for tax refund purposes.
  • Customer Service Free Dial in 5 different languages.

https://play.google.com/store/apps/details?id=jp.moneyexpress.dcom https://itunes.apple.com/jp/app/dcom-money-express/id1178452385

Message from the CEO

Welcome.

Operated since 2011, DCOM is proud to be one of the leading companies providing money transfer services in Japan. I am the CEO of DCOM MONEY EXPRESS since 2011 and also a founder of the company. I had several years of experience of in remittance business in the Philippines National Bank and Bangkok Bank in Tokyo.

My wish at the establishment was to provide a cost-effective and easy-to-use money transfer service to help and support the foreigner's labor community in Japan. And the desire now is to join hands to build a better foreign community, to help poor children having better opportunities and lives. I am very grateful to you for using DCOM's services.

Hoang Quang Thai