• 03-6661-2477
    cs@sendmoney.co.jp
  • Mon - Fri 09:30 ~ 18:00
    Sunday & Holidays 10:30 ~ 15:00
Last updated:
05-12-2019 06:45

2019 Year-end Holiday Announcement

DCOM Filipino Schedule for Christmas and New Year 2020

To Customers sending money to the Philippines:


DCOM Premier: Direct to Receiver Card Users (with receiver name on card) can still send money 24/7 during the Christmas and New Year holidays.

However, ACCOUNT DEPOSITS will be affected by the working holidays of the banks in the Philippines.


In respect with the upcoming Christmas and New Year holiday season, DCOM Filipino Customer Service will operate as follows:

 

December 23 to December 29, 2019 -- CLOSE

December 30, 2019 -- 10:00 AM to 7:00 PM

December 31 to January 5, 2020 -- CLOSE

January 6, 2020 -- Resume Operation (10:00 AM to 7:00 PM)

 

For more information, you can also contact us at:

☎️ 03-6661-2477 local 106 or Press 3 after greetings

💻 Facebook Page: DCOM Filipino

 

Have a Merry Christmas and a Happy New Year!

03-09-2019 06:59

NOTIFICATION OF CHANGING CUSTOMERS DATA PROTECTION POLICY

Commencing from 30th August 2019, we are publishing a new Customer Data Protection Policy to make it easier for you to find out how DCOM uses and protects your personal data.

Thank you for using DCOM Money Express.

Commencing from 30th August 2019, we are publishing a new Customer Data Protection Policy to make it easier for you to find out how DCOM uses and protects your personal data. The new policy which will apply to any services we provide to you and is effective from 1st September 2019, provides additional information about what we do and sets out your rights in line with the Data Protection Regulation.

If you need more information, please contact:

Customer's Data Protection Officer
2F Across Shinkawa Bldg., 1-8-8 Shinkawa, Chuo-ku, Tokyo 104-0033.
Tel: 03–6661-2477 Fax:  03–6661-9181 Email: co@sendmoney.co.jp
Contact time:  09:30 – 18:00 (Monday – Friday)

16-12-2018 09:13

DCOM FILIPINO CHRISTMAS AND NEW YEAR HOLIDAYS

DCOM PREMIER CARD Users can still send money 24/7 during Christmas and New Year holidays. However, ACCOUNT DEPOSITS will be affected by the working holidays of the banks in the Philippines.
?ANNOUNCEMENT?
DCOM PREMIER CARD Users can still send money 24/7 during Christmas and New Year holidays. However, ACCOUNT DEPOSITS will be affected by the working holidays of the banks in the Philippines.
In respect with the upcoming Christmas and New Year holiday season, DCOM Filipino CUSTOMER SERVICE will be closed as follows:
December 23, 2018 -- 10:30-15:00
December 24-25,2018 -- CLOSE
December 31 to January 6, 2019 -- CLOSE
For inquiries and concerns, feel free to contact us!
☎️Tel: 03-6661-2477 local 106
Maligayang pasko at manigong bagong taon mga kabayan??

Our Featured Services

Cash Deposit via JP Post Bank's ATMs

DCOM provides a Remittance Card to customers which can be used to deposit money via JP Post Bank ATMs.
Customers can send money from anytime, anywhere. All automatic, no need to CALL.

Send money in just 10 minutes!

Through DCOM, you can send money and your receiver can receive the money within 10 minutes.
24/7 service with no holidays. Connected to more than thousands of banks world-wide.

Cash Pickup instantly!

Within 10 minutes after the transaction has been processed, you will receive a Reference Number.
The receiver only needs to present a valid ID and the Reference Number to the pay-out locations to receive the money instantly.

Boost your savings!

DCOM provides service via website and mobile apps helping customers to save time and cost.
Just deposit money to DCOM account one time, customer can send money to many receivers in anytime!
Remittance Card (Direct to Receiver)

Automatically transfer money to the receiver registered on the card. Transfer money 24/7, no need to contact DCOM. Transfer at Post Bank ATMs nationwide.

Main Card (For Funding)

Deposit money to your DCOM account easier. Transfer money to any receiver using DCOM's Website or App. 24-hours operation. No need to contact DCOM. Recharge from Post Bank ATMs nationwide.

Reasons to Use DCOM's Services

  • Quick money transfer within 10 minutes.
  • Simple, convenient, and cost-effective Service.
  • 24/7 transactions including Saturdays, Sundays, and even holidays.
  • Provide an invoice for tax refund.
  • Register via Phone/Internet/Mobile Apps in multi-language.

https://play.google.com/store/apps/details?id=jp.moneyexpress.dcom https://itunes.apple.com/jp/app/dcom-money-express/id1178452385

Message from the CEO

Welcome.

Service operation since 2011, DCOM is proud to be one of the leading companies providing money transfer services in Japan. I am the CEO since 2011 and also a founder of the company. I had serveral years experience of remittance business in Philippines National Bank and Bangkok Bank in Tokyo.

My wish at establishment was to provide a cost-effective and easy-to-use money transfer service to help and support the foreigners labor community in Japan. And the desire now is to join hands to build a better foreigners community, to help poor children having better opportunities and lives. I am very grateful to you for using DCOM's services.

Hoang Quang Thai