How to Register

Required Personal Identification Proof

In order to use our services, please provide us your valid ID. (ONE of the following:)

  • Alien Registration Card or Residence Card (Front and Back); *Required for Foreigners in Japan;
  • Passport (with first page, visa page & your proof of residence such as: Electricity Bill, Phone Bill, etc);
  • Driver's License (Front and Back) - For Japanese Citizens ONLY;
  • Individual Number Card (Front and Back) - For Japanese Citizens ONLY.

Registration Procedures

Method 1: Registration via Postal Mail

You can print and fill out the registration form. (Download here) Attach a photocopy of your ID documents and send it to DCOM at the following address:

D. COMMUNICATIONS, INC.
2F Across Shinkawa Bldg., 1-8-8 Shinkawa, Chuo-ku, Tokyo 〒104-0033

Within 7 working days, you will receive a DCOM Remittance Card and a service guide by registered post mail.
You can use DCOM's money transfer service upon acceptance of the letter by registered post mail. Contact us for more information.

Method 2: Registration via Customer Service Support

You can contact the Customer Service Support Section to register via:


Prepare a photo file of your valid ID. DCOM Staff will support you throughout the registration process. Within 4 working days, you will receive a DCOM Remittance Card and a service guide by registered post mail.
You can use DCOM's money transfer service upon acceptance of the letter by registered post mail. Contact us for more information.

Method 3: Registration via Website and Mobile App

You can register via this website or DCOM's App. To download the App, visit Google Play Store or Apple App Store based on the corresponding application for your mobile device. (App Name: DCOM Money Express).

To register via website or App, please do the following:

  1. Register your information.
    After registration, you will receive a password sent via email or SMS, please use the password to login your account. Make sure that you still have access to the phone number/email address that you have registered.
  2. Upload the Required Personal Identification Proof. If you encounter any problem during the registration, do not hesitate to contact us.
  3. Add your receiver information.

Within 4 working days, you will receive a DCOM Remittance Card and a service guide by registered post mail.
You can use DCOM's money transfer service upon acceptance of the letter by registered post mail. Contact us for more information.