How to send money

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METHOD 1: TRANSFER VIA DCOM CARD

DIRECT money transfer card is a silver card, with the name of the receiver on the card. Just bring your card and cash to any Japan Post Bank ATM (or some FamilyMart ATMs), and you can quickly transfer money to the pre-registered receiver without contacting DCOM or setting up money transfer orders using the DCOM App. Within 10 minutes, you will receive a Money Transfer Notification via SMS or email. Services are available 24 hours a day, including Saturdays, Sundays or holidays.

METHOD 2: TRANSFER VIA WALK-IN/ DCOM COUNTER

Bring your cash, Residence Card and/or My Number Card (or any of the Required Idetification Proof) to DCOM's Transaction Office. DCOM staff will be glad to help you making your transaction in minutes.


DCOM Tokyo Branch, 2-8-7 NihombashiKayabacho, Chuo-ku, Tokyo
Route: Hibiya Line 日比谷線 or Tozai Line 東西線
Access: Kayabacho Station 茅場町駅 (Exit 2, 1 minute walk)

METHOD 3: TRANSFER VIA WEB, APP, AND PHONE

  1. Deposit to your DCOM account:
    Deposit your DCOM account using any of the following:
    • Using DCOM FUNDING CARD (silver card, without receiver's name). Recharge at any Post Bank ATMs (or some FamilyMart ATMs), the money will be automatically loaded into your DCOM account 24/7 without having to contact DCOM.
    • Using your OWN BANK ACCOUNT. Transfer money from your bank account to DCOM account (see account number on the instruction sheet sent to you). After the transfer is completed, please upload the transfer receipt to DCOM website or send it to DCOM's Facebook page. DCOM staff will confirm and deposit the money to your DCOM account.
  2. Make a money transfer order:
    Access your DCOM account on the DCOM website or your DCOM App, then make a money transfer order to the receiver you want to transfer to. Or you can also call DCOM (03-6661-2477) to request a transfer, if you are unable to log in to your DCOM account.

MONEY TRANSFER NOTIFICATION

After DCOM has processed the transaction, you will receive an SMS or an email regarding the transaction status. For cash pick-up transactions, you need to give your receiver the Reference Number. For Account Deposit, the receiver can withdraw the money from their respective receiving banks.