To Customers sending money to the Philippines:
DCOM Premier: Direct to Receiver Card Users (with receiver name on card) can still send money 24/7 during the Christmas and New Year holidays.
However, ACCOUNT DEPOSITS will be affected by the working holidays of the banks in the Philippines.
In respect with the upcoming Christmas and New Year holiday season, DCOM Filipino Customer Service will operate as follows:
December 23 to December 29, 2019 -- CLOSE
December 30, 2019 -- 10:00 AM to 7:00 PM
December 31 to January 5, 2020 -- CLOSE
January 6, 2020 -- Resume Operation (10:00 AM to 7:00 PM)
For more information, you can also contact us at:
☎️ 03-6661-2477 local 106 or Press 3 after greetings
💻 Facebook Page: DCOM Filipino
Have a Merry Christmas and a Happy New Year!
Thank you for using DCOM Money Express.
Commencing from 30th August 2019, we are publishing a new Customer Data Protection Policy to make it easier for you to find out how DCOM uses and protects your personal data. The new policy which will apply to any services we provide to you and is effective from 1st September 2019, provides additional information about what we do and sets out your rights in line with the Data Protection Regulation.
If you need more information, please contact:
Customer's Data Protection Officer
2F Across Shinkawa Bldg., 1-8-8 Shinkawa, Chuo-ku, Tokyo 104-0033.
Tel: 03–6661-2477 Fax: 03–6661-9181 Email: firstname.lastname@example.org
Contact time: 09:30 – 18:00 (Monday – Friday)