DCOM MONEY EXPRESS NEWS

For New Members: Faster & Easier Registration!

With the ONLINE VERIFICATION, New Users can register now and send money LATER!

With the Online Verification, New Users can register now and send money as soon as possible!

 

HOW?! Follow the following steps: 

1 Fill out the form

2 Login using your Username & Password

3 Choose Online Verification

 

Perform the Online Verification until the end, and send money 15-minutes AFTER!

For more information on Online Verification 👉 https://bit.ly/3fEbJQz

 

Download and Install DCOM App now!

📥 Google Play: http://ad.sendmoney.jp/pr/Android

📥 App Store: http://ad.sendmoney.jp/pr/iOS

 


- DCOM Money Express Team


DCOM App: An Update

DCOM Money Express has released an update in our DCOM Mobile App.

DCOM Money Express has released an update in our DCOM Mobile App.

 

 

With the new update, DCOM Users can now:

✅ Use Tagalog language

✅ Change Password via App

Free Call: Contact our Customer Service Support for free!

Upload Receipt: Provide your bank transfer receipts (from Yuucho / SMBC / MUFG)

New User Interface: For better remittance experience

Notification feature: Get the latest updates about our services & events!

Login via FaceID/TouchID or Passcode: Secure your App, and make sure only YOU can login!

 

… while New Registrants can now enjoy our ONLINE VERIFICATION!

Register today, and send money today.

 

Perform the Online Verification, and send money 15-minutes AFTER!

For more information on Online Verification 👉 http://bit.ly/3fEbJQz

 

Download and Install DCOM App now!

📥 Google Play: http://ad.sendmoney.jp/pr/Android

📥 App Store: http://ad.sendmoney.jp/pr/iOS

 

 

 

- DCOM Money Express Team

COVID-19 Announcement: Tokyo Walk-in Office Temporarily Closed

Temporary closure of the DCOM Tokyo Walk-in Office due to COVID-19

ANNOUNCEMENT

 

TOKYO Walk-In Office: TEMPORARILY CLOSED

 

Dear Valued Customers,

In consideration of the potential health risks posed by the COVID-19,

DCOM Money Express would like to announce the following:

 

TEMPORARY CLOSE of DCOM Walk-in Office located at Kayabacho Station.

Effective April 1, 2020 (Wednesday) until further notice.

 

🔘 Website and Mobile Apps will function normally.

🔘 Premier Card Remittance is not affected.

🔘 Customer Service via Facebook Messenger is not affected and will function normally.

 

If you have any concerns, please contact us via Facebook Messenger.

Facebook Page: DCOM Money Express - Filipino


We apologize for any inconvenience this may cause you.

Stay healthy and keep safe!


Best regards,

DCOM Money Express

COVID-19 Update

Effective March 28, 2020

ANNOUNCEMENT: REGARDING COVID-19 

EFFECTIVE MARCH 28, 2020


Due to the coronavirus outbreak, several countries have declared community quarantine and lockdown, including the Philippines. Last week (March 16, 2020), the Philippine government placed the entire Luzon on enhanced community quarantine.

As part of safety efforts against COVID-19, DCOM will temporarily close the WALK-IN Office at Kayabacho Station this March 29, 2020 (Sunday) until further notice.   This is in response to the Tokyo Governor’s call to stay indoors this weekend. 

Also, in an effort to jointly prevent the spread of COVID-19, DCOM has encouraged their employees to work at home. Therefore, we encourage customers to contact us directly through Facebook Messenger.

        - For Indonesian Customers: m.me/DCOM.Indonesia
        - For Filipino/English Support Customers: m.me/DCOMFilipino
        - For Vietnamese Customers: m.me/DCOMVietam
        - For Japanese and Other Languages: m.me/DCOMMoneyExpress

Rest assured that remittances will still be processed as usual, however, we would appreciate your understanding and patience when transactions experience any sort of delay for any uncontrollable issues we may encounter.  


Thank you for your understanding.

Keep safe and stay healthy! 


Sincerely yours,

DCOM Money Express Team

2020 Tokyo Walk-in Office: Changes in Business Hours

Changes in business hours of DCOM Tokyo walk-in office due to the coronavirus outbreak

Dear Valued Customers,

In consideration of the potential health risks posed by the COVID-19 aka coronavirus,

DCOM Money Express would like to announce the changes in the business hours of our walk-in office located at Kayabacho, Tokyo:

  •  Sunday: 10:00 ~ 15:00

  •  Wednesday: 10:00 ~ 18:00

  •  Friday: 10:00 ~ 18:00

  •  Monday, Tuesday, Thursday, and Saturday: the office will be TEMPORARILY CLOSED.

 

🔘 Effective March 3, 2020, Monday

🔘 Website and Mobile Apps will function normally.

🔘 Premier Card Remittance is not affected.

🔘 Customer Service hours are not affected and will operate normally. However,