DCOM MONEY EXPRESS NEWS

D. COMMUNICATIONS, INC. BEGINS ATM PARTNERSHIP WITH JAPAN POST BANK

FUKUI, August 1, 2024: D. Communications, Inc. (Sakai City, Fukui, CEO Takahiro Deguchi, hereinafter “D. Communications”) is proud to announce an ATM usage partnership with Japan Post Bank Co., Ltd. (Chiyoda-ku, Tokyo, Director and CEO Takayuki Kasama, hereinafter "Japan Post Bank") starting today, Thursday, August 1, 2024.

Since 2012, D. Communications has been providing international remittance services under the name "DCOM Money Express," enabling foreign residents of Japan to send money to their home countries around the world, mainly Vietnam, Indonesia, and the Philippines, through various methods, including bank transfer, ATM deposits, the internet, and the DCOM App. Through this partnership with Japan Post Bank, the new DCOM Premier Club Card** will allow customers to easily process international remittances by depositing money at any of the (approximately) 31,200 Japan Post Bank ATMs* nationwide, further increasing customer convenience.

D. Communications’s overseas remittance service allows customer beneficiaries to receive the money through account deposit, in-store pick-up, or home delivery. Remittances to Vietnam, Indonesia, and the Philippines can be made to a recipient's bank account 24 hours a day in as fast as 10 minutes. DCOM Money Express’s Customer Service center also supports several languages, including Japanese, Vietnamese, English, Indonesian, and Filipino.

D. Communications will continue to strive to improve its overseas remittance services to increase customer satisfaction and convenience.

*Available hours may vary depending on the ATM. Please check the Japan Post Bank website for more details.

**For more details about the new DCOM Premier Club Card, please check the DCOM Money Express website.

ABOUT D. COMMUNICATIONS

Company Name:           D. Communications, Inc.

Registered Address:     6-5-5 Mikuni Higashi, Mikuni-cho, Sakai-shi, Fukui

Established:                 March 22, 2011

Representative:            Deguchi Takahiro, CEO

Business Manager:       Hoang Quang Thai, Director

Capital:             JPY 3,000,000

Business:                     Money Transfer

License Number:          Hokuriku Regional Financial Bureau Director No. 00001

Website:                       https://sendmoney.co.jp/en

ABOUT JAPAN POST BANK

Company Name:           Japan Post Bank Co., Ltd.

Registered Address:     2-3-1 Otemachi, Chiyoda-ku, Tokyo

Established:                 September 1, 2006

Representative:            Kasama Takayuki, Director and CEO

Capital:             JPY 35,000,000,000,000

Business:                     Banking

Website:                       https://www.jp-bank.japanpost.jp

CONTACT

Mr. Mizuno Taichi

Management

D. Communications, Inc. 03-66-61-2477 ext. 102

February 1, 2024

To Everyone,

D. Communications Inc.

Lawson Bank Inc.

D. Communications overseas remittance card is now available at Lawson Bank ATMs

Starting from February 1st (Thursday), the international remittance cards “Remittance Card” ”Deposit Card” will be available for use at over 13,500 Lawson Bank ATMs nationwide.

D. Communications, Inc. (located in Sakai City, Fukui Prefecture, represented by Takahiro Deguchi, hereinafter referred to as “D. Communications”) and Lawson Bank Inc. (located in Shinagawa Ward, Tokyo, represented by President and CEO Naoki Tsuruta, hereinafter referred to as “Lawson Bank”) will commence handling of D. Communications' issued international remittance cards “Remittance Card” (a card designated for sending funds to specified recipients) and “Deposit Card” (a card dedicated to depositing funds into an account for remittance) at Lawson Bank ATMs starting from 10:00 AM on February 1, 2024 (Thursday).

With this collaboration, customers will now have the convenience of easily conducting overseas remittances using just one card, the “Remittance Card” and “Deposit Card” issued by D. Communications, at over 13,500 Lawson Bank ATMs nationwide, including those installed in Lawson stores, 24 hours a day, 365 days a year*. This greatly enhances customer convenience.

D. Communications has been providing international remittance service “DCOM Money Express” since 2012, primarily targeting remittances to hometowns of foreign residents, with a focus on Vietnam, Indonesia, and the Philippines, as well as various other countries around the world. Customers can register as members through the internet, mobile application, or by mail, and can send money to target countries through methods such as bank transfers, ATMs, internet, and mobile application. Recipients can receive cash through methods such as bank transfers, in-store pickup, or home delivery. For remittances to Vietnam, Indonesia, and the Philippines, funds can be transferred to the recipient's bank account within 24 hours, with the quickest transfers taking as little as 10 minutes. Additionally, the Customer Support Center offers assistance in Japanese, Vietnamese, English, Indonesian, and Filipino languages.

Lawson Bank is focusing on expanding new services utilizing ATMs. Regarding international remittance services, since the start of partnership with money transfer companies in December 2020, we have been handling international remittance cards from 12 companies through the recent partnership with D. Communications. We will continue to actively work on improving customer convenience through the expansion of services and partnerships with other institutions.

*1 Excluding ATM system maintenance hours.

*For information on the availability hours and fees for international remittance services at Lawson Bank ATMs, please check here: https://www.lawsonbank.jp/atm/overseas/.

*For details on the services of “Remittance Card” and “Deposit Card”, please check here: https://sendmoney.co.jp/jp.

Company Name:                                D. Communications Inc.

Address:                                             5-5-5 Sangu-higashi, Sangu-cho, Sakai-shi, Fukui 919-0602

Establishment Date:                          March 2011

Representative Director:                   Takahiro Deguchi

Business Executive:                           Director Hoang Quang Thai

Capital:                                               JPY 3,000,000

Business Activities:                            Money Transfer Business

Registration Number:                        Registration Number of Director of the Hokuriku Finance Bureau No. 00001

URL:                                                    https://sendmoney.co.jp/jp

＜Lawson Bank Overview＞

Company Name:                                Lawson Bank Inc.

Address:                                             1-1-1 Osaki, Shinagawa-ku, Tokyo 141-8680

Establishment Date:                          November 2016

Representative:                                 President and CEO Naoki Tsuruta

Capital:                                               11.6 billion yen

Business Activities:                            ATM operations, banking services (credit cards, deposits, foreign exchange, internet banking, etc.)

URL:                                                    https://www.lawsonbank.jp/

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SYSTEM MAINTENANCE ANNOUNCEMENT 

- From 01/10/2023, the code "DCOM 2023" will no longer be valid to receive 1000 Yen.
- All customers who have registered validly with the code "DCOM 2023" before 01/10/2023 will receive 1000 Yen in their DCOM account (including customers who complete eKYC after this date).

DCOM Money Express sincerely thanks the thousands of valued customers who participated in the program! Please stay tuned for future campaigns from DCOM Money Express! 

From 14/08/2023, DCOM Money Express will gift 1000¥ to the account of new customers, and customers who have not made any transaction. 

- For new customer, please enter the Promotion Code "DCOM2023" during registration and then complete the online verification process (eKYC). 
-  For customers who have not made any transaction, please go to DCOM application and follow the guideline. 

Detailed guide on how to receive 1000¥:
https://help.sendmoney.jp/receive-1000-yen-english/

In gratitude and appreciation to our dear customers, DCOM is launching the biggest campaign of the year! If you are currently residing in Japan, all of you has the opportunity to receive lots of prizes when you send money to the following countries:

Indonesia:

IT`S YOU + DCOM! This year, We are back with another SUPER RAFFLE event for all our loyal customers. A Grand prize of MOTORBIKE and other stunning prizes could be yours

Enter now to WIN: ? https://help.sendmoney.jp/dcom-raffle-motorbike/

Philippines:

Sending money has never been this fun. Just send money to your loved ones in the Philippines and you will have a chance to win a brand new iPhone 14 and other exciting prizes! This is our little way of giving back to our loyal customers.

Click the link for more details: ? https://help.sendmoney.jp/win-an-iphone-14-with-dcom-filipino/

Vietnam:

Get a chance to win a brand new iPhone 14 Pro, Airpods 3, 1000¥, and hundreds of other exciting prizes every month with DCOM Vietnam. Super easy & simple to enter for all new & existing customers.

Check it out NOW: ?https://help.sendmoney.jp/win-iphone14-pro-vietnam/

Annoucement,

In order to enhance security features and services, support for DCOM app versions older than 3.9 will be discontinued starting from August 6, 2023.

✅ To continue accessing and using the DCOM app, kindly update to version 3.9 with the following steps:

Step 1: Open the Apple Store (for iOS) or Google Play (for Android).

Step 2: Tap on the profile icon at the top right corner.

Step 3:

-Apple Store: Tap "Update" next to the DCOM app.

-Google Play: Select "Manage apps and device apps" --> Tap "Update" next to the DCOM app.

Additionally, you can update directly through the link provided below.

♻️ ?OS: http://ad.sendmoney.jp/pr/iOS

♻️ ???????: http://ad.sendmoney.jp/pr/Android

? If you forget your access password, please follow these instructions:

Access the DCOM app and select "Forgot password," then enter your customer number and date of birth. The system will send a new password to your registered communication channel.

(The customer number is the 7-digit code after "RMT" printed on the DCOM card.)

Sincerely,

DCOM Money Express

We are officially ending our Cashback Promotion starting this February 2022.

Gusto naming magpasalamat sa inyong lahat sa pagsuporta sa ating promotion na ito at sana ay patuloy lamang ang inyong pagsuporta sa DCOM Money Express.

at ika nga ng isang kasabihan, “Sa bawat wakas ay may bagong panimula.”

kaya make sure to follow our page at fb.com/DCOMFilipino upang maging updated sa ating bagong promotion.

Abangan…

Kung kayo ay may karagdagang katanungan, don’t hesitate to message us at m.me/DCOMFilipino and type HELP to connect to our agents.

Again, Maraming maraming salamat po.

I

In order to continue using our DCOM App, have access to the latest features and all the improvements of our mobile application, please update to the latest version.

Note that starting today, April 5, 2021, we will be discontinuing the old version of the DCOM Mobile Application (lesser than 2.4), meaning, it will be unusable.

Here's a video on how to check your current DCOM Application's version:

https://www.youtube.com/watch?v=iffV9xYVMf8

or please go to the direct download link of the app below:

Google Play: http://ad.sendmoney.jp/pr/Android

App Store: http://ad.sendmoney.jp/pr/iOS

ANNOUNCEMENT

TOKYO Walk-In Office: TEMPORARILY CLOSED

Dear Valued Customers,

In consideration of the potential health risks posed by the COVID-19,

DCOM Money Express would like to announce the following:

TEMPORARY CLOSE of DCOM Walk-in Office located at Kayabacho Station.

Effective April 1, 2020 (Wednesday) until further notice.

? Website and Mobile Apps will function normally.

? Premier Card Remittance is not affected.

? Customer Service via Facebook Messenger is not affected and will function normally.

If you have any concerns, please contact us via Facebook Messenger.

Facebook Page: DCOM Money Express - Filipino

We apologize for any inconvenience this may cause you.

Stay healthy and keep safe!

Best regards,

DCOM Money Express

ANNOUNCEMENT: REGARDING COVID-19 

EFFECTIVE MARCH 28, 2020

Due to the coronavirus outbreak, several countries have declared community quarantine and lockdown, including the Philippines. Last week (March 16, 2020), the Philippine government placed the entire Luzon on enhanced community quarantine.

As part of safety efforts against COVID-19, DCOM will temporarily close the WALK-IN Office at Kayabacho Station this March 29, 2020 (Sunday) until further notice.   This is in response to the Tokyo Governor’s call to stay indoors this weekend. 

Also, in an effort to jointly prevent the spread of COVID-19, DCOM has encouraged their employees to work at home. Therefore, we encourage customers to contact us directly through Facebook Messenger.

        - For Indonesian Customers: m.me/DCOM.Indonesia
        - For Filipino/English Support Customers: m.me/DCOMFilipino
        - For Vietnamese Customers: m.me/DCOMVietam
        - For Japanese and Other Languages: m.me/DCOMMoneyExpress

Rest assured that remittances will still be processed as usual, however, we would appreciate your understanding and patience when transactions experience any sort of delay for any uncontrollable issues we may encounter.  

Thank you for your understanding.

Keep safe and stay healthy! 

Sincerely yours,

DCOM Money Express Team

Thank you for using DCOM Money Express.

Commencing from 30th August 2019, we are publishing a new Customer Data Protection Policy to make it easier for you to find out how DCOM uses and protects your personal data. The new policy which will apply to any services we provide to you and is effective from 1st September 2019, provides additional information about what we do and sets out your rights in line with the Data Protection Regulation.

If you need more information, please contact:

Customer's Data Protection Officer
2F Across Shinkawa Bldg., 1-8-8 Shinkawa, Chuo-ku, Tokyo 104-0033.
Tel: 03–6661-2477 Fax:  03–6661-9181 Email: co@sendmoney.co.jp
Contact time:  09:30 – 18:00 (Monday – Friday)